Contact
Reach the Right Team
Got a technical issue or a sales question? Here’s who to contact.
Self-Service
Find Your Answer First
Our Help Center has step-by-step guides on the most common questions. You might not need to call.
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How to Upload a Product
Step-by-step guide to creating and publishing your first listing on BranaBee.
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Become a Seller
Everything you need to know about setting up your seller account and getting started.
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Refunds & Returns
Our policy on refunds, returns, and how disputes are handled on the platform.
We typically respond within one business day. For urgent matters, call us directly. We’d rather talk it through than go back and forth over email.
